Our staff come to work to care for others, not to become victims of violence, threatening behaviour, physical, verbal, racial abuse or discrimination.
If you are violent or abusive in any way towards our staff, we have the right to refuse to treat you.
Any patient or visitor who treats any member of staff in this way will be removed from the premises and will be reported to the police, and may face prosection.
It is unacceptable for patients to refuse treatment, care, or services from a particular member of staff if the refusal is based on racially discriminating grounds.
Should you refuse services on discriminatory grounds then it may be considered that you are refusing treatment altogether.